Our partnership ethos is all about supporting your business and ensuring that we deliver exactly the service you require. Our fundamental philosophy is on “hitting the numbers”, whilst ensuring our quality and expertise of delivery is at the highest levels possible. Our customers are kept regularly informed of our progress on their campaigns and we literally become “your team” without you having to add in any management costs! We take care of everything. Our ability to provide quick handover times also enables our customers to work with us on a flexible basis too, enabling your business to run efficiently.

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Custom solutions up and running quickly.

From proof of concept to implementation we don’t hang about! We’re fast learners. We believe that we need to deliver fast results too. Results that prove our value. We have quick people, quick systems and processes and we get to grips with what you need in a professional speedy way. No need for a long drawn out training programme.

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INBOUND

We handle all types of campaigns, providing you with a fully outsourced customer service team.

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OUTBOUND

We also excel at Telesales campaigns connecting your customers to your products.

SUPPORTING YOUR BUSINESS

Progress House, 39-41 Progress Road,
Leigh on Sea Essex SS9 5PR

NUCLEUS SPEED

Quality service is our first priority. We have many years experience in delivering and implementing services that exceed the expectations of our clients and delighting them in the process. We have an in house quality management system that follows ISO standards in the areas of quality and data security. We are PCI compliant and we are regularly audited.

We have teams of quality experts, guided by experienced quality and compliance managers, validating and maintaining high standards of verbal and written communication.

Some of our key USPs include:

A niche 24/7 operations centre in Essex

15 year track record and reputation evidenced by multiple awards and long term client relationships

An ‘Investor in People’ company

A management and delivery team with industry leading levels of expertise

Ability to tailor and flex our services based directly on our clients’ specific requirements

Speed of deployment and responsiveness to demand.

A robust, industry-leading platform based on leading technology components

Call01268 578578

bev.booth@nucleus-connections.com
T: 01268 578578