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Expert staff and best-of-breed technology ready for your call.

"It's so refreshing to work with an organisation that is agile, flexible and so driven towards customer excellence. At Nucleus they don't just use words as marketing spin. Every member of the Nucleus team you interact with does something positive for you and gets the job done. Putting such a high emphasis on customer relationships feels different, creates more effective partnership for us and builds resilience for our business".

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B2B

Sales are the lifeblood of every company and a lack of sales will ultimately lead to failure.

Traditional routes to market and direct response advertising and marketing have become more expensive and less productive and companies are typically finding it more competitive and difficult to generate new revenue streams. At Nucleus we can provide you with unique and targeted B2B campaigns that get real results.

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B2C

Undoubtedly Business to Consumer telesales can still play an important part in your customer marketing strategy but only if it’s undertaken in the correct manner.

Accurate prospecting and quality of data is critical to the success or otherwise of any customer communication strategy. A hit and hope strategy will not and does not work.

Remember that warm prospecting will always deliver greater returns than pure cold calling, so if you have an existing database of clients then this is always a good place to start.

Whatever the situation, Nucleus can source, select and provide new potential customers with our data acquisition approach, targeting and filtering new customers towards your product and service.

Outbound Sales

Order Handling and Processing

Brochure and Information Lines

Helpdesk Support

Overspill and Out of Hours

Call Centre Scripting

OUR SERVICES

Progress House, 39-41 Progress Road,
Leigh on Sea Essex SS9 5PR

NUCLEUS SERVICE

At Nucleus we only use World Class systems. Our Customer Relationship Management (CRM) software is Salesforce, providing us with a strategy for managing your company’s relationships and interactions with your customers and potential customers.

Salesforce enables us to focus on your organisation’s relationships with individual people – whether those are customers, service users, colleagues or suppliers. Our biggest gains in productivity comes from moving beyond just a contact system to as a sales and marketing tool and embedding it in your campaign.

We help your business grow because we can track the history of customer interactions. Why is this important? Because tracking is everything. From calls made and emails sent, to meetings held, presentations delivered, and even the next steps needed to close the deal or grow that customer account.

We also report effectively, so that we can ensure visibility, real-time data and up to date results. Whatever you need, we can handle it!

Call01268 578578

bev.booth@nucleus-connections.com
T: 01268 578578