At Nucleus we appreciate the challenging business environment we all work in. Our uniqueness lies in our ability to combine our vast experience in leading teams and managing people with working in partnership with our clients. Established in Essex, in 2010, Nucleus is a niche outsourced contact centre. We deliver call centre solutions that make a difference to ensure our customers see success.
We deliver intelligent customer contact and business processing services that add real value to our clients' businesses and to their customers. Our clients utilise our comprehensive customer management
services to meet their business objectives, drive growth, enhance their brand reputation and improve customer satisfaction and retention.
Across both the Public and Private sectors, we achieve a balance between a need to deliver cost savings whilst improving levels of service.
Nucleus is proud to be an "Investor in People" accredited company as is able to deliver a highly flexible, collaborative and tailor made service, with all the benefits of financial stability, robust audited processes and a wide reach that a larger call centre may deliver.
Bev Booth is our campaign Director, responsible for the planning and implementation of new projects and has vast experience in customer services
As a niche call centre, we deliver a specialist services for a small selection of clients across the private and public sectors. Our staff are loyal, well trained and love their work, enabling us to forge long-term sustainable relationships with our clients. We will be delighted to share our experiences with you, to demonstrate how we add value to our clients.
Pay-as-you-go, you only pay for what you need. No long term commitments of large up-front fees.